Communicating in a Global Context

Understand and master strategies for interpersonal encounters, including conflict resolution, in multicultural environments. Working in a global, cross-cultural role requires effective communication with individuals and groups from different parts of the world. Your success depends on your ability to work effectively with people who may understand and react to situations differently. Therefore, your ability to communicate effectively is a critical requirement. This course uses a dynamic and engaging approach to develop the skills for effective communication in international business settings. We will cover techniques and methods for handling interpersonal encounters in multicultural environments. You will leave the course with stronger communication skills, knowledge, insights and experiences necessary to be a successful international manager.