IT Support: Troubleshooting Microsoft Office

Online Course

Microsoft

edX

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IT Support: Troubleshooting Microsoft Office

What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

IT Support: Troubleshooting Microsoft Office

The course IT Support: Troubleshooting Microsoft Office is an online class provided by Microsoft through edX. The skill level of the course is Introductory. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn to troubleshoot the most common issues in Office for Windows and Office for Mac.

Course description

This course is part of the Microsoft Professional Program Certificate in IT Support.IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

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Prerequisites & Facts

IT Support: Troubleshooting Microsoft Office

Course Topic

Computer Science

University, College, Institution

Microsoft

Course Skill Level

Introductory

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

IT Support: Troubleshooting Microsoft Office

To obtain a verified certificate from edX / Microsoft you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate (99.00 USD) or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Microsoft

IT Support: Troubleshooting Microsoft Office

provided by edX

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